Frequently Asked Questions

Everything you need to know about your b, halfmoon experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within North America. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy for yoga gear?

We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, yoga mats must be unopened to qualify for a full refund.

Are your products sustainably sourced?

Yes, b, halfmoon is committed to sustainability. Our props and mats are crafted using eco-friendly materials like natural cork, organic cotton, and recycled foams.

How do I clean and maintain my b, halfmoon mat?

We recommend wiping your mat down after every practice with a damp cloth and mild, diluted soap. Avoid harsh chemicals and direct sunlight to preserve the grip and material integrity.

Do you offer wholesale pricing for studios?

Absolutely. We provide tiered discounts for yoga studios, gyms, and fitness professionals. Please contact our sales team through the 'Wholesale' portal for more information.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.